Responsible Gambling
Responsible Gambling at Sultanbet: Your Well-being Matters
At Sultanbet, we are dedicated to fostering a safe and enjoyable gaming environment for all our players. Responsible gambling is at the core of our values, and we are committed to supporting you in making informed choices about your gaming activities.
Age Restriction
We strictly enforce a minimum age requirement of 18 years for all players. It is illegal for individuals under the age of 18 to create an account or engage in gambling activities on Sultanbet.
Setting Limits
Take control of your gaming experience by setting personal limits on your deposits. You can establish daily, weekly, or monthly deposit limits to manage your spending. Requests to adjust existing limits will be processed promptly, ensuring that changes take effect within 24 hours.
Maintaining Control
We provide various tools and resources to help you maintain control over your gambling habits. Whether it's self-assessment tools, reality checks, or account history reviews, Sultanbet offers support to ensure responsible gaming practices. Contact our Customer Support team or refer to our Terms and Conditions for detailed information on available options.
Protecting Personal Details
If you share your device with others, especially children, safeguard your personal information by utilizing parental control software such as NetNanny or Cyber Patrol. These tools can help regulate access to gambling sites and prevent unauthorized use of your account.
Recognizing Gambling Concerns
It's essential to recognize the signs of potential gambling problems and seek help if needed. Take a moment to reflect on the following questions:
- - Do you gamble to escape from boredom or dissatisfaction with life?
- - When you run out of money while gambling, do you feel compelled to continue betting?
- - Have you ever gambled away money that was intended for essential expenses?
- - Do you hide the extent of your gambling activities from friends or family?
- - Have your relationships or interests suffered because of your gambling habits?
- - Do you feel a sense of urgency to recoup losses by gambling more?
- - Do negative emotions like anger or frustration trigger your urge to gamble?
- - Have you experienced feelings of depression or contemplated self-harm due to gambling?
Seeking Help
If you've answered "Yes" to several of these questions, you may be experiencing gambling-related difficulties. We encourage you to seek support from organizations dedicated to assisting individuals affected by gambling addiction. You are not alone, and help is available.
- Germany | BZgA | https://www.bzga.de | 0800 1 37 27 00 (free service number)
- Switzerland | careplay | https://www.careplay.ch/ | 0800 040 080 (free service number)
- UK/International | GamCare | https://www.gamcare.org.uk/ | 0808 8020 133 (free service number)
